Information
Customercare.
01 / Contact
Contact
We would appreciate any enquiries to be directed to our email address.
02 / Shipping
Shipping
Figurines are available for collection from our office at Bellmere, Queensland.
Please contact us to arrange a collection at a suitable day/time.
Postage and Handling within Australia
Standard Parcel Rate with Australia Post
- Brotherly Love · Cherished Moment · Lullaby
- $14.95 each
- Little Lady · Forever Yours · In The Family Circle
- $19.95 each
For Express Post please contact us by email for a quote.
porcelainmomentsaustralia@gmail.com
Discounts will be available for multiple shipment of products.
Please be advised that the Figurines are securely packaged and safe for shipping.
Postage will be added to the final payment.
03 / Returns
Returns
All Figurines are securely packed and all care is taken in providing the product to our customers.
If you have an issue with a product, please contact us by email and include clear photos of the issue with a detailed description. We will respond promptly to best resolve your concern.
Please note that we will not cover any damage caused by customer breakage.